Shipping & Returns

Standard UK Mainland Delivery 

Standard UK Mainland Delivery is within 1-3 Working days. It is FREE when you spend £100 or more or use a coupon code for free standard delivery. order under £100 will be charged at a standard rate of £5.99. 

Standard delivery times are as follows: 9am to 6pm, Mon - Friday

Nextday Delivery

Next day service is available for orders placed before 2 pm. Order will be processed the same day & arrive the next (working day), any orders placed after 2pm will be processed the following day & arrive the working day after. If the order is placed over the weekend, the order will be processed on Monday (next working day) for delivery on Tuesday.

Next day delivery is charged at a rate of £7.99.

Economy Delivery to Rest of the UK

Northern Ireland Standard Delivery will be charged at £22.00

The Isle of Man Standard Delivery will be charged at £20.00

The Channel Isles Standard Delivery will be charged at £28.00

Returns and Claim(s)  

Product returned for any reason within 14 days of original purchase. To request a refund, contact customer service at contact@drinkwholesale.co.uk to obtain a Return Reference Number. The number must be clearly visible on the exterior of any returned package. The customer will pay the return courier. Reimbursement will be issued within a period of 14 days of receipt and will be issued in the same manner as the original payment method. 

Please contact us at contact@drinkwholesale.co.uk within 24 hours of the delivery if you find any items are missing or damaged.

Damages

While we try our absolute best to get your order to you in the expected condition, we understand that occasionally some orders may break in transit.

We will credit you for all breakages reported within 24 hours of their arrival OR arrange for a replacement to be sent to you ASAP - again please contact our customer care team for more information.

Please retain the item in the state received and send photos of the damage to help best advise you. We will assess the damage and provide a Postage label if we require the item to be returned.